FREQUENTLY ASKED QUESTIONS

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What is a septic tank?


A septic tank is an underground chamber made of concrete, fiberglass, or plastic through which domestic wastewater flows for basic treatment. Settling and anaerobic processes reduce solids and organics, but the treatment efficiency is only moderate. Septic tank systems are a type of simple onsite sewage facility.




How many times a year do I need to empty my septic tank?


On average your septic tank needs emptying once a year, however, this depends upon the tank size and usage. In some cases it may need to be emptied more regularly - If you are unsure, contact a member of our team and we can advise you the best plan of action.




Who is responsible for my septic tank?


In short, you are fully responsible for ensuring your tank is emptied and serviced.




How do we empty your septic tank?


To empty your tank we dispatch one of our state of the art vacuum tankers to your site or home, once we have arrived our first job is to locate the tank and manhole cover. We then go to work connecting up to 50m of pipe from the back of our tanker to the entry point of your septic tank. Our tanker will then suck all the waste from your tank.